what are the benefits of an epos system?
This post first featured in the Modern Retail Guide to
Retail Tech February 2019. To read the full eBook click here, or scroll to the
end of the page to view on page-turning software.
An EPOS system is much more than a place for customers to
pay. When utilized correctly, it can bring countless benefits, helping
retailers to run their business more effectively and smoothly. Here are just
some of the reasons to make the most of your EPOS system, if you aren’t already
doing so.
Accurate reporting with an EPOS system
An EPOS system can accurately collect data in real time,
removing the risk of error which is often associated with data input. By
relying on your EPOS system to provide reliable data, sales reports can be
generated with ease, helping to highlight sales figures, high-performing stock
and profit margins.
Real-time inventory tracking
EPOS systems create the opportunity to track inventory
levels across various stores with ease. A number of factors make traditional
methods of stock tracking more challenging, including the increasing number of
items being returned and the ability to click and collect instore. These can be
easily overcome using a system which has the capability to monitor the number
of items instore, instantly recording sales, returns and changes to levels of
stock.
Cloud-based EPOS system access
Data stored on the cloud can be accessed from any location,
meaning you don’t have to be instore to check inventory levels or track sales
recorded by your EPOS system. When protected properly, this can give additional
security, meaning there is less risk of losing data to system damage or
viruses.
Customer satisfaction
Customers seek streamlined, fast checkout experiences, with
customer service also playing a large part in making their purchase memorable.
EPOS systems can facilitate stock checking on the spot, giving staff the
opportunity to ask customers if they found everything they were looking for.
With quick access to stock levels, where it can be found, and even organizing
home delivery if the item is not instore, this can help retailers to upsell,
increase sales and impress customers.
The benefits of using EPOS systems to simplify business
operations, log data and improve customers’ experiences are endless. This makes
it more important than ever before to understand the full functionality of your
EPOS system and exactly how you can make the most of it.
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