price book of epos now

Eposnow

 

Price Books: Eposnow can maintain multiple price books, which you can use in several ways. You can keep separate price books based on store location or a specific group of customers (say, your Loyalty customers), or you can make them time-sensitive. For example, if you want to have a weekend sale, all you need to do is create a copy of your default price book, apply discounts across the board (or individualized discounts for different products), and set the time frame during which the new prices will be active. The new parameters will override your default price book (beginning at the time you’ve specified), and regular pricing will be restored when the sale is over.

Gift Cards & Loyalty Cards: This feature allows you to create branded gift cards and loyalty cards, increase your payment options, and to avoid issuing refunds by offering store credit instead. These are barcode cards you can redeem with a scanner at your POS.

Employee Management: Tired of employee errors, discrepancies, and theft? Eposnow enables you to reduce these issues by tracking employees and their cash management. You can also track employee performance, set employee sales goals, and switch users between transactions. Eposnow offers the ability to receive closure reports each day to double-check your totals. Absent, however, is an employee time clock that lets employees clock in and out — you’ll have to use a software integration such as Deputy if you want this feature.

iPad App: Known as Eposnow Register, this app is optimized for use on an iPad. It gives users the ability to streamline and process sales quickly, easily customize quick keys, and includes such features as payment integration, layaways, on-account sales, and loyalty programs.

Flexible Interface: Eposnow has a lot of nice elements on the front end, featuring such things as quick keys, which can be saved as templates and can speed up checkouts. It’s also easy to add quick sale notes with instructions or discounts directly to a transaction. Divvying up discounts to an entire sale or just an individual product takes just seconds, and receipts can be customized with your logo.

Transaction Options: Eposnow offers layaway options, and it’s very easy to look up customer information to track payment history and balances. Other slightly complicated transactions, such as parking sales and adding store credit to an account, are simple to process along with more basic functions, such as returns and split payments.

Barcode Scanner App: Scanner by Eposnow is a free barcode scanner app you can use to turn your iPhone or iPad into a barcode scanner. Scanner integrates with Eposnow POS to sync your counts and stock levels, removing the need for CSV imports and manual uploads.

Reporting: Eposnow makes it easy to customize reports, giving you information by product, brand, supplier, etc. It also comes with a convenient Mobile Retail Dashboard, which allows you to see all of your data in real-time from any device with internet access. You can set weekly or monthly sales targets and track employee performance, and the end-of-day reports can be automatically sent and are easily digestible. However, advanced reports are only available at the higher price tiers, and even those “advanced” reports are not as robust as those of other cloud EPOS systems, such as Lightspeed Retail.

Eposnow review

 

Customer Service & Support

Rating: Excellent

Eposnow offers customer support on all paid plans, with technical help just a phone call away, 24/7. There is also a live chat option through its website, and I found Eposnow’s customer service easy to deal with, and they responded to questions within 24 hours. In addition to phone, email, and live chat support, there is a thorough and searchable database of answers to common questions. This database is compiled of frequently asked questions, video tutorials, and the option to submit support tickets or suggest new features.

 

Additionally, Eposnow’s website hosts a whole swath of online training tools and business resources (everything from retail guides and trend reports to webinars and articles filled with helpful tips). And if you’re looking for a little extra help, Eposnow offers professional services, such as one-on-one training and launch services. Eposnow also has a YouTube channel with videos, including promotional bits, tutorials, quick tips, and long-form webinars. The company also maintains active Facebook, LinkedIn, and Twitter accounts, along with a blog.

 

Compatible Credit Card Processors

Eposnow does not offer in-house payment processing, but it integrates with various payment processors as well as payment gateways that let you connect your merchant account to your POS and online store. In the United States, Worldpay, PayPal, CardConnect, EVO, North American Bancard, and Square are your options for credit card processing. The POS is EMV-enabled and set up to accept NFC payments, such as Apple Pay.

 

Additionally, since Eposnow is an international company, it offers processing options for different countries, including Canada, Australia, UK, New Zealand, and South Africa. Canadian merchants can use EVO, Moneris Solutions, or Chase Merchant Services. Australians have Tyro and PayPal, while South African businesses can use Yoco. Those in the United Kingdom can choose from iZettle, EVO, PayPal, Smartpay, Klarna, and SumUp. Smartpay and Windcave can be used in New Zealand.

 

And, of course, the system can also be used without integrated payments by merely completing the sale manually within Eposnow after a successful credit card swipe.

 

Integrations & Add-Ons

Rating: Excellent

Eposnow offers 40 different integrations with third-party software programs covering various areas, such as accounting, eCommerce, CRM, inventory management, employee management, scheduling, and analytics. Plus, with Eposnow’s open API, it’s possible to build a custom integration for pretty much any business app you want. You can view the full list of available integrations on Eposnow’s website, but some highlights are listed below: