iZettle Food and Drink
4. TouchBistro
Ease of use
Covid-friendly
Customer service
Features
Value for money
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TouchBistro is a fairly expensive restaurant POS system. But, as
the saying goes, ‘you get what you pay for’. TouchBistro’s restaurant POS
software is rammed full of features to help you run and manage your business,
including sophisticated tableside ordering, in-depth back end reporting, and
the ability to integrate with plenty of third party apps.
For high end restaurants with cocktail bars, staff can process
orders in just two taps, giving them more time to make customers feel welcome.
At the table, naturally placed menu prompts enable servers to upsell on the
spot, or inform customers of any allergy information.
The hospitality EPOS system also offers restaurant owners a way to
increase customer loyalty, which is particularly important in current times.
Thanks to a built-in loyalty functionality, you can collect information on what
your members are ordering and send them targeted marketing material, such as
offers on their favourite dishes or wines.
While TouchBistro’s restaurant POS system has lots of features for
you to take advantage of, it is expensive, so you may want to think about going
for this system if you’re sure that you’ll make full use out of it.
TouchBistro pricing: First license £49/month, 2nd and 3rd license
£45/month, 4-9 licenses £40/month
Pros
Sophisticated table ordering
with menu prompts
Intuitive to use
Great customer loyalty
functionality
Integrates with booking and
delivery software
Cons
Only compatible with iPads
Expensive
Customer service can be a
bit hit and miss
What the users said:
“Easiest system I've ever worked with, and my staff also agree.
The amount of features you get for the price is excellent (stock and staff
management etc.). Had one issue last year which they solved within 10 minutes.
Would 10/10 recommend.”
5. iZettle Food and Drink
Ease of use
Covid-friendly
Customer service
Features
Value for money
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iZettle
Food and Drink has replaced iZettle Pro as iZettle's point of
sale offering for restaurant businesses. It's far more sophisticated than its
predecessor, offering more features and integrations such as delivery app
integration and payment options. iZettle is also offering businesses iZettle
Food and Drink free
for three months if you sign up by the end of September.
iZettle Food and Drink is very similar to Square for Restaurants
when it comes to features, although Square does offer restaurant business
owners more freedom when it comes to integrating things like customer
relationship management and employee management software.
However, the great thing about iZettle Food and Drink is it's a
decent product in its own right, and should offer restaurant businesses most of
what they need without having to worry about paying extra for third party apps.
While iZettle has pushed up its payment processing fee from 1.25% to 1.75%, the
software is much cheaper than Square for Restaurants, coming in at just
£29/month per iPad.
Read our full iZettle review for more information.
Price: £29/month per iPad
Pros
Sophisticated table
management
Intuitive to use and easy to
set up
Bill management features
Integrates with booking and
delivery software
Cons
Only compatible with iPads
Doesn't much in the way of
customer loyalty management
Gets expensive when you have
more than two iPads
What the users said:
“Great app for new companies setting up on a budget but robust
enough to support a mid-size organisation. Simple, programmable interface with
a high degree of functionality.”
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